Policies

Confidentiality

laptop_and_chainWe respect your right to privacy and keep all your health information confidential and secure in accordance wit the NHS Code of Confidentiality. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

This information may be used for management and audit purposes, eg, we share some information on practice activity with Health Services agencies. Wherever possible this information is anonymised, ie, names and other identifying details are removed.

You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.

 

Equality & Diversity Statement

The practice believes in fairness, equity and above all values diversity in all dealings, both as provider of health services and employers of the people.

Practice is committed to eliminating discrimination on the basis of gender, age, disability, race, religion, sexuality or social class. We aim to provide accessible services, delivered in a way that respects the needs of each individual and does not exclude anyone. By demonstrating these beliefs the Practice ensures that it develops a healthcare workforce that is diverse, non discriminatory and appropriate to deliver modern healthcare.

The practice intends to embed its equality and diversity values into every day practice, policies and procedures so that equality and diversity becomes the norm for all.

 

Equality is not about treating everyone the same, it is about ensuring that access to opportunities are available to all by taking account of people’s differing needs and capabilities.

 

Diversity is about recognising and valuing differences through inclusion, regardless of age, disability, gender, racial origin, religion, belief, sexual orientation, commitments outside work, part-time or shift work, language, union activity, HIV status, perspectives, opinions and person values etc. Clarendon Medical Practice supports working towards developing a workforce that is representative of the community it serves.

The point of contact for the Practice for any enquiries relating to Equality and Diversity is:-

Practice Manager Qasim Khan-Alizai

 

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act.

Please contact the Practice Manager for further information.