Practice News

patient participation group

Taking on more Patients

The Primary Clinical Commissioning Committee has taken the decision to disperse the Patient lists in Manningham area. This means that we may be taking more patients. We are in the process of making an application for continuity of care of these patients. We are ensuring that we have extra capacity to cater for our existing patient list as well as for new registered patients.

We are recruiting more clinical and non-clinical staff to meet increment in demand in accessing the practice.

CMC guarantee offering existing and new patients same day access appointments for patients under 5 and over 65.

The on call system has a target response of 4 hours within initial contact by a patient. Patients are offered same day access through telephone call back or face to face consultation following clinical triage. This has increased access by 35% for appointments.

Due to increased demand (over 30% last 5 years) and technological challenges, CMC is implementing a new telephony solution to improve patient experience. It allows: HD voice calls, video calls through skype, direct dial numbers for community teams, remote calling for training and monitoring purposes and also features a call board.

For more information contact our Patient Engagement Lead Rizwana Shaheen.      

WEDNESDAY TRAINING DAYS 2017

Please note that the practice is only closed on these dates. Practice Reception is always open in Core working hours which are 08:00 – 18:30.

Public Holidays & Closed Days
Event Date Day Duration Description Type
23 Aug 2017 Wed 12:00 – 18:30 PLT Closed Day
27 Sep 2017 Wed 12:00 – 18:30 PLT Closed Day
25 Oct 2017 Wed 12:00 – 18:30 PLT Closed Day
29 Nov 2017 Wed 12:00 – 18:30 PLT Closed Day
20 Dec 2017 Wed 12:00 – 18:30 PLT Closed Day
28 Aug 2017 Mon All day Summer bank holiday Public Holiday
25 Dec 2017 Mon All day Christmas Day Public Holiday
25 Dec 2017 Mon All day Christmas Day Public Holiday
26 Dec 2017 Tue All day Boxing Day Public Holiday
01 Jan 2018 Mon All day New Year’s Day Public Holiday
30 Mar 2018 Fri All day Good Friday Public Holiday
02 Apr 2018 Mon All day Easter Monday Public Holiday
07 May 2018 Mon All day Early May Bank Holiday Public Holiday
28 May 2018 Mon All day Spring Bank Holiday Public Holiday
27 Aug 2018 Mon All day Summer Bank Holiday Public Holiday
25 Dec 2018 Tue All day Christmas Day Public Holiday
26 Dec 2018 Wed All day Boxing Day Public Holiday

Extended Access to Primary Care

From 12 June 2017, this practice is taking part in the GP extended access service at Westbourne Green Community Healthcare Centre.

This means that you may be offered an opportunity to attend an evening (after 6.30 pm) or weekend appointment at Westbourne Green to see a health care professional or to take part in other activities that will improve your health and wellbeing.

The service is run by Bradford Care Alliance, which represents most GP practices in the Bradford area. Medical appointments are with GPs and other healthcare staff who work in the area; therefore, your appointment may not be with a clinician from this practice.

To use the service we will ask for your consent to share your medical record with the extended access service. When you are offered an appointment, our receptionists will talk to you about what this means and why it is necessary.

• You can read more about the extended hours service here
• Westbourne Green Community Healthcare Centre is located at 26 Heaton Road, Bradford BD8 8RA

CARE QUALITY COMMISSION

Hi all,

The practice will be having a visit from the Care Quality Commission on the 26th May 2016. The CQC will be keen to get a patient opinion on the practice and will also be  in particular interested in the involvement of patients in the practice, the practice safeguarding procedures, practice infection control, recruitment and our complaints process.

Further information can be found on

http://www.cqc.org.uk/location/1-1794569054

NEW ANTICOAGULATION SERVICE

The practice will be hosting a anti-coagulation service for its patients delivered by Prescribing Support Service (PSS) in partnership with Cityhealth GP federation. The service will monitor patients who are on warfarin. Patients on warfarin treatment need close monitoring and adjustments to their medication. PSS have a track record of medicine management and optimisation and we are proud to host this service which would benefit patients at the practice and other practices too.

NEW DIAGNOSTIC SERVICES

The practice is hosting diagnostic services including non-obstetric  ultrasound services delivered by Mediscan lisinopril 40 mg. Mediscan offers urgent  ultrasound  scans within 1 week of referral and 2 weeks for all non-urgent scans.  The ultra sound scan are offered at various sites including Clarendon Medical Centre. Patients would be offered a choice of this service when there are seen by their practitioner.

New Clinics

The practice will be hosting a anti-coagulation service for its patients delivered by Prescribing Support Service (PSS )in partnership with Cityhealth GP federation.

Vacancies

There are currently no vacancies.