Important information for all Patients

Clarendon Medical Centre merged with Manningham Health Centre in February 2018.

Please Note: Clarendon Medical Centre is ONE Practice running from TWO sites.

Clarendon Medical Centre @ 5 Alice Street BD8 7RT & Clarendon Medical Centre @ Manningham Health Centre, Lumblane, Bradford BD8 7SY, 01274736996.

Please feel free to contact us if you require further clarification, The staff at the practice are more than happy to assist further if needed.

Collections Point for any repeat prescriptions or any prescription requests will be from

Clarendon Medical Centre, 5 Alice Street BD8 7RT

Collections for referrals and sick notes will be from

Manningham Health Centre, Lumblane, Bradford BD8 7SY

Clarendon Medical Centre Important Updates!

1. Our WALK-IN clinics run on Mondays Tuesdays & Wednesdays at the Alice Street Site BD8 7RT first come first serve from 8.30 am and on Thursdays Fridays at the Manningham Site BD8 7SY first come first serve from 8.30am. Please NOTE TWO patients ONLY per family/household will be seen. Many Thanks for your continuous support.

2. Please note for repeat medication or sick notes; you do not need to be seen by a GP. When requesting repeat medication please allow 48 hours for processing, we only accept repeat requests via written form. To make it easier Signup to our online services. You can order your medication; book your
Appointments; view blood results from the comfort of your own home. Using SystmOnline is easy, use the app on your phone, and ask for the login details from one of the admin team.

3. All practices in Bradford are being asked to STOP prescribing Over the Counter medication.

All surgeries and health centres in Bradford are now being asked to stop prescribing what they call ‘Over the Counter’ medication – OTC medication for short. The other name used for OTC medication is the General Sales List Medicines. Clarendon Medical Centre will also be implementing this – as it is a mandate that all surgeries have to do.

This means that if a medication is sold over the counter by local pharmacies, then you will need to get it from them rather than resorting your GP for a prescription.

Why is this being done?

• The main reason is that it will save the NHS quite a lot of money – and this is important because especially as the NHS is underfunded and strapped for cash these days. In the mean-time, it is important for us to put measures in place to protect our NHS and help it continue to run for the future – for ourselves and our children. Did you know that something you buy over the counter for a couple of pounds might cost the NHS FIVE or SIX times more! It’s crazy – we know – but it is the truth! If we don’t protect our NHS, we might end up with a system like America, where only those who can afford to pay get the best care. Do you want that?

• This move will also help prevent our appointments being used for little things that you can sort out for yourself. This will help us provide more time and deeper care for patients with complex or serious medical illnesses.

• But the other good news is that you don’t have to sit around ages waiting for a doctor to call you in! You can go to your local pharmacy, get information and advice from them, buy an OTC medication if needed, and get on with your life.

Can you give me some examples of OTC medication?

Here’s a small list of commonly requested items from us that you can buy from your local pharmacy.
OTC medication include things like

• Paracetamol/calpol
• Ibuprofen
• Cough mixtures
• Sudafed
• Gaviscon
• Canesten cream (for thrush or athletes foot/groin)
• Hay fever tablets
• Nit lotion

• Laxatives like Senna or Lactulose (although if your motions have changed, come and see the doctor).
Please try to purchase these items from your local pharmacist rather than resorting to your GP practice.

Clarendon Medical Centre

Patient Network Event June 2018

DOWNLOAD June 2018 – Patient Network Poster

Join us at the Patient Network and become a dementia friend and help your PPG/GP practice become ‘dementia friendly’.

27th June, 12.30-3.00pm
@Carlisle Business Centre, Bradford, BD8 8BD

Repeated on 28th June, 6.00-8.00pm
@Douglas Mill, Bradford, BD5 7JR

Email: engage@bradford.nhs.uk
Call: 07931561448

www.bradforddistrictsccg.nhs.uk

Clinics on 21/08/2018 & 22/08/2018

IMPORTANT NOTICE FOR ALL PATIENTS:

Please note we will be operating from Manningham Health Centre Site on 21/08/2018 & 22/08/2018.

Our services will still be up and running from ONE SITE ONLY

For any queries, requests and appointments, please attend Clarendon Medical Centre at Manningham Health Centre, Lumb Lane, Bradford BD8 7SY

Many Thanks

Clarendon Medical Centre

healthy heat

Healthy Heat

Assisting people who live in the Bradford District and who have a long-term illness which may be made worse by cold living conditions.

W36144 Healthy Heat Leaflet

W36145 Healthy Heat Form

Walk in Clinic Times for Ramadan

Clarendon Update:

CHANGE IN WALK IN CLINIC TIMES FOR RAMADHAN from Monday 14th May 2018 to Friday 15th June 2018 the new times will be 9 am. Please note slots will only be allocated from 9am on a first come first serve basis.

Self-Care Day for the Community

Self-Care Day for the Community

Girlington Community Centre

Wednesday 9th May 2018
10am – 3pm

For further information call: 01274 736996
An event for the whole community organised by
CLARENDON MEDICAL CENTRE, PICTON MEDICAL CENTRE, AVICENNA MC, BRADFORD STUDENT HEALTH SERVICE, KENSINGTON STREET SURGERY, BILTON MC, FRIZINGHALL MP, PARK GRANGE MC and GIRLINGTON COMMUNITY CENTRE.

Clarendon Medical Centre Reception

Clarendon Medical Centre update on changes

Clarendon Medical Centre update on changes:

Same Day Access:

Our WALK-IN clinics will now run every Monday, Tuesday, and Wednesday at the Alice Street Site and Thursday, Friday at the Manningham Site. Patients will be allocated a space on a first come first serve basis; Allocation will start from 8.30 am every day. Please NOTE TWO patients ONLY per family/household will be seen.  If you have been seen in our walk-in clinic you will not be seen again within the next 2 weeks in our walk-in clinic. We offer access via many different ways from walk in clinics to routine appointments and daily GP triage system. If you require an appointment on the day and are unable to attend the walk in clinic you can leave and on call message for the GP to triage, our aim is to respond within 4 hours.

Sick Notes and Home Visits:

For sick notes and home visits please call and request to be booked in for a telephone consultation with GP.

Please ask at reception for further details.

Requests for Repeat Medication:

Please allow 48 hours for the prescriptions to be processed

Prescription processing is very important and cannot be rushed therefore order your prescription before it runs out.

TO ORDER REPEAT PRESCRIPTIONS YOU CAN ALSO SIGN UP ONLINE, You can collect SystmOnline registration form from reception and we will be able to issue you a user name and password enabling you to use the service.

EMAIL AT prescriptions.clarendon@bradford.nhs. Or leave a written request in person or post before 3pm which can be collected 48hours later after 4.30pm Monday-Friday excluding bank holidays.

The surgery does not arrange deliveries of medication or prescriptions. You can nominate a pharmacy of your own choice to collect prescriptions on your behalf.

Please note collection time for repeat prescription is after 4.30 pm.

RELATIVES CAN ONLY COLLECT IF YOU GIVE A VALID WRITTEN CONSENT.

SystmOnline

The online registration is simple and completely secure. You will need to register for online services by coming to our Reception with proof of your identity (photo-ID – e.g. a UK passport or driving license). You will then be given a user name and password, and then you’re ready to go…

We encourage patients to register on online, this allows the patient to find available doctor’s appointment slots, book new appointments, view appointments you have already booked, cancel appointments, order repeat prescriptions, view test results, and submit questions.

 

Self-Care

HOME CARE IS BEST Most common illnesses don’t need antibiotics. Your local pharmacist can recommend medication to help ease your symptoms.

Physio/Chiropodist/Counselling

The practice offer in house physiotherapist appointments, 3 days a week with female and male therapists.  They also offer in house chiropodists, and IAPT counsellors. Please enquire at reception for more details.

Decision on Manningham GP Practice

Decision on Manningham GP practices

Please click the button below to download the latest Letter to Patient’s at Manningham Medical Practice.

patient participation group

Taking on more Patients

The Primary Clinical Commissioning Committee has taken the decision to disperse the Patient lists in Manningham area. This means that we may be taking more patients. We are in the process of making an application for continuity of care of these patients. We are ensuring that we have extra capacity to cater for our existing patient list as well as for new registered patients.

We are recruiting more clinical and non-clinical staff to meet increment in demand in accessing the practice.

CMC guarantee offering existing and new patients same day access appointments for patients under 5 and over 65.

The on call system has a target response of 4 hours within initial contact by a patient. Patients are offered same day access through telephone call back or face to face consultation following clinical triage. This has increased access by 35% for appointments.

Due to increased demand (over 30% last 5 years) and technological challenges, CMC is implementing a new telephony solution to improve patient experience. It allows: HD voice calls, video calls through skype, direct dial numbers for community teams, remote calling for training and monitoring purposes and also features a call board.

For more information contact our Patient Engagement Lead Rizwana Shaheen.